For all international returns, they are shipped to a dedicated. For all international times, please allow up to 14 days for your package to reach us, then a further 5 working days for refunds & exchanges to be processed.
WHAT IS YOUR RETURNS POLICY?
International customers have 14 days to send your items back to us. Unfortunately at this moment we are not able to offer free returns for our international customers, but this is something we hope to offer in the future!
WHEN WILL I RECEIVE MY REFUND?
Once you’ve sent your items back to us, you should receive your refund within 5 working days of it reaching our warehouse. It can take up to 14 days for your return to reach us. If you haven’t received your refund in this timeframe, please email firstname.lastname@example.org so we can investigate this for you.
MULTIPLE RETURNED ORDERS
If you want to return multiple orders, please log each order as a separate return via the returns portal. Multiple returns from multiple orders cannot be accepted or processed into our returns facility.